Cookie Policy
SuperSEM
a brand of London Commerce Ventures Ltd.
Last updated: December 22, 2025
This Cookie Policy explains how SuperSEM, operating as a trading name of London Commerce Ventures Ltd., uses cookies and similar tracking technologies on our website and platform. By continuing to browse or use our website or platform, you consent to the use of cookies as outlined in this Policy, unless you choose to disable them through your browser or cookie settings. This Policy should be read together with our Privacy Policy, which provides additional information regarding how we collect, store, and protect personal data.
Cookies are small text files placed on your device when you visit a website. They help us understand user behaviour, improve site and platform functionality, and provide a more personalised browsing experience. Some cookies are essential for the website and platform to operate effectively, while others help us analyse performance, enhance content, or deliver targeted advertising when appropriate and legally permitted.
How We Use Cookies
We use cookies to ensure our website and platform function properly, to remember user preferences, and to analyse how visitors interact with different pages and features. Cookies allow us to:
- Monitor traffic patterns and identify areas for improvement
- Ensure a smooth user experience across our website and platform
- Remember your login status and account preferences
- Support security measures and prevent fraudulent activity
- Assist with technical diagnostics and platform performance
- Track your progress through SEO audits and service workflows
In addition to website performance and analytics, we may use cookies for marketing and remarketing purposes. These cookies allow us to show relevant ads to users who have previously visited our website and help us measure the effectiveness of campaigns across platforms such as Google and Meta.
Types of Cookies We Use
Our website and platform use several categories of cookies:
Essential Cookies
Essential cookies are required for the basic operation of the website and platform—for example, managing page navigation, processing forms, ensuring secure sessions, maintaining your login status, and enabling core platform functionality. These cookies cannot be disabled through our cookie settings because they are strictly necessary for functionality.
Performance and Analytics Cookies
These cookies help us understand how visitors use the website and platform. They provide insights into page visits, time spent on the site, bounce rates, feature usage, audit completion rates, and technical issues. This information is anonymised wherever possible and used solely to improve the website's and platform's quality and performance.
Functional Cookies
Functional cookies may be used to remember preferences such as language settings, user choices, dashboard preferences, saved audit configurations, and other customizations that make your browsing and platform experience more personalised. These cookies enhance your experience by remembering your preferences between sessions.
Advertising and Remarketing Cookies
These cookies may track browsing behaviour to deliver ads that are more relevant to your interests. They help us measure the effectiveness of our advertising campaigns and show you relevant content based on your previous interactions with our website. These cookies will only be activated with your consent and can be managed through your cookie preferences.
Third-Party Cookies
Some cookies on our website and platform are provided by third-party partners, such as:
- Analytics Providers: Google Analytics and similar services that help us understand website and platform usage
- Advertising Networks: Google Ads, Meta, and other advertising platforms for remarketing and campaign measurement
- Service Platforms: Customer support tools, payment processors, and other service providers
- SEO Tools: Third-party SEO analysis tools and APIs that may use cookies for functionality
These third parties may collect information about your browsing behaviour across different websites and may use this data to deliver personalised advertising or aggregated analytics. We only work with trusted third-party partners who comply with relevant privacy laws. However, because we do not control the cookies placed by external providers, we encourage users to review the privacy policies of these services to understand how their information is used.
Managing and Disabling Cookies
You have the right to manage and control the use of cookies on your device. Most web browsers allow you to accept, refuse, or delete cookies through their settings. You may also adjust your cookie preferences directly through our on-site cookie banner or settings tool when available.
Please note that disabling certain cookies may impact website and platform functionality, reduce site performance, or limit your ability to use certain features, including:
- Accessing your account and platform features
- Completing SEO audits and saving results
- Using personalized dashboard features
- Maintaining your session across pages
Instructions for managing cookies vary by browser, and further information can be found through each browser's help section. You may also visit external resources such as www.allaboutcookies.org for additional guidance.
Legal Basis for Using Cookies
Our use of cookies is governed by the UK GDPR, the General Data Protection Regulation (GDPR), and the Privacy and Electronic Communications Regulations (PECR). Essential cookies are permitted without requiring consent, as they are necessary for the website and platform to function. Non-essential cookies, including analytics and advertising cookies, require explicit user consent before being activated. You may withdraw consent at any time via your browser or cookie preference settings.
Platform-Specific Cookie Usage
When using the SuperSEM platform, additional cookies may be used to:
- Maintain your authentication session
- Remember your audit preferences and saved configurations
- Track your progress through multi-step processes
- Store temporary data for audit analysis
- Enable real-time updates and notifications
These platform-specific cookies are essential for providing you with a functional and personalized experience.
Changes to This Cookie Policy
We may update this Cookie Policy periodically to reflect changes in technology, legal requirements, or our internal practices. Any updates will be posted on this page with a revised "Last Updated" date. We may also notify you of significant changes via email or through our platform. Continued use of the website or platform following the posting of changes indicates acceptance of the updated Policy.
Contact Information
If you have questions about our Cookie Policy or how cookies are used on our website or platform, you may contact us using the details provided in our Terms & Conditions or through our official communication channels. All enquiries should be addressed to London Commerce Ventures Ltd., trading as SuperSEM.
By using SuperSEM's website or platform, you acknowledge that you have read and understood this Cookie Policy and consent to the use of cookies as described herein, subject to your browser and cookie preference settings.